Cancellation and Scheduling Policy
This Policy has been established to help us serve you better. We pride ourselves on working with most every scheduling issue; however, No-shows and late-cancellations contribute negatively to circumstances that go beyond the financial impact of our business. Scheduled treatments are reserved specially for you, including space, materials and equipment. It is for this reason we require a 24-hour advance notice if any change will be made to your appointment. If a cancellation or request to reschede is made after the 24 hour window, a fee equal to 50% of the service will be charged. If you fail to cancel or reschedule an appointment, this becomes a “no-show” and 100% of the service fee will be charged. This includes pre-paid packages bought directly through Natural Beauty Sculpting or via any other means such as Groupon. To enforce this policy, a valid credit card number is required at time of booking. Please be aware of this policy when scheduling your services.
Natural Beauty Sculpting is a focused on provding an environment that is calm and relaxing. We encourage and promote an environment of peace and tranquility. For this reason, we ask that you respect the sessions of our other clients so that we can ensure the same will be done for you during your session. Please keep your conversations at a low, considerate volume in all areas of the premises. We also ask that all cell phones and other electrical devices be turned off or put in vibration mode prior to arriving at the clinic.
Late Arrival Policy
All Natural Beauty Sculpting appointments are scheduled strategically for each of our customers to have full enjoyment of each service. Late arrivals shorten the time of your session, causing us to limit our ability to offer the full and best service that we so strongly desire to provide to you. Please be aware that treatments and services are scheduled for each customer to maximize their service. Should you arrive late, please note that your service time cannot be extended through another client’s time.
Our ultimate goal at Natural Beauty Sculpting is to create a long-term relationship with our customers. We want you to receive the best service from us at all times. Should you be dissatisfied with any service, please speak to the manager. NOTE: We do not offer refunds on our services.
In order for Natural Beauty Sculpting to give an excellent service to each and every customer, and to provide a culture of respect for our employees, we have created the following policies. They are guidelines that offer a framework of courtesy - both for you as a client and for us as your service provider. Please take a moment and take a look at them to better understand the protocol for the perfect and most relaxing moments of your day.